Shipping Policy

Agro Food Way

At Agro Food Way, we are committed to delivering fresh and high-quality agro food products to our customers in a timely and safe manner. This Shipping Policy explains our shipping methods, timelines, and related terms.

1. Shipping Locations

We currently ship products to:

All major cities and towns across India

For remote or non-serviceable locations, delivery timelines may vary or orders may be canceled with a full refund.

2. Order Processing Time

Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 2–4 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 7–10 business days

Delivery times may vary due to weather conditions, logistics issues, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on:
- Delivery location
- Order weight and size
Any applicable shipping fees will be clearly displayed before payment.

5. Packaging

All products are carefully packed using hygienic and food-grade packaging to ensure freshness and prevent damage during transit.

6. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.
Customers can track their shipment through the courier partner’s website.

7. Delivery Partners

We work with trusted third-party courier and logistics partners to ensure reliable and timely deliveries.

8. Failed or Delayed Deliveries

If delivery fails due to incorrect address, unreachable contact number, or customer unavailability, re-delivery charges may apply.
Agro Food Way is not responsible for delays caused by courier partners, natural disasters, or government restrictions.

9. Damaged or Missing Items

If you receive:

Damaged products
Incorrect items
Missing items

Please contact us within 24 hours of delivery with order details and photos for quick resolution.

10. Cancellation After Shipping

Orders cannot be canceled once they are shipped.
In case of delivery refusal, shipping charges may not be refunded.