Customer Service

Agro Food Way

At Agro Food Way, customer satisfaction is our top priority. Our customer service team is always here to assist you with your orders, products, and any questions you may have.

📞 How Can We Help You?

We’re happy to assist you with:

Order placement and order tracking
Shipping and delivery queries
Payment and billing issues
Returns, refunds, and cancellations
Product information and availability
Account and login support
Feedback and suggestions

🕒 Customer Support Hours

Monday to Saturday: 9:00 AM – 6:00 PM
Sunday & Public Holidays: Closed / Limited Support

(Response times may vary during peak seasons.)

📧 Contact Us

You can reach us through any of the following channels:

Email: support@agrofoodway.com
Phone: +91-XXXXXXXXXX
WhatsApp: +91-XXXXXXXXXX (if available)

Our team aims to respond to all queries within 24–48 business hours.

📦 Order & Delivery Support

Track your orders easily using the tracking link sent via SMS or email
For delayed, damaged, or missing items, contact us within 24 hours of delivery with order details and photos

💳 Payment & Refund Support

For payment failures or double deductions, please contact our support team with transaction details
Refunds are processed as per our Return & Refund Policy

🔐 Account & Privacy Support

Assistance with account access and updates
Help with data privacy or security concerns
Request to update or delete your personal information

📝 Feedback & Complaints

Your feedback helps us improve!

Share your suggestions and experience
Report any service issues or complaints

We take every concern seriously and work towards a quick resolution.

🌱 We’re Here for You

Thank you for choosing Agro Food Way. We value your trust and look forward to serving you with fresh, healthy, and quality agro food products.